There a number of ways that you can complain/compliment if you are not happy or happy about something or a service that you receive from social services.
You can call or text the freephone complaints line 08000 130728
You can call or email the Complaints and Information Manager.
Alternatively, you can contact our Children’s Rights Officer who can support you with a complaint or compliment.
For more information see the ‘Get it sorted’ Complaint Guide:
Children’s Rights Officer
The Vibe, 195-211 Becontree Avenue
Phone: 020 8227 5051
Mob: 07968 511 822